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Summer 2011- May drive

Master of Business Administration-MBA Semester 1

MB0038 –Management Process and Organization Behavior - 4 Credits

(Book ID: B1127)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Explain controlling and also discuss different types of control

Q.2 Veer Prabhakar is the Vice President of web bazaar, online portal for shopping of various products. He has team of 100 people at different levels and departments. He is facing certain challenges.

Challenge 1

To maintain motivation levels of sales associated who are doing good sales

Challenge 2

How to deal with the supply chain associates who are not following up properly for order delivery.(Currently, they are getting Cell Phone allowance for consistence follow-up after office hours)

Challenge 3

To deal with the people who keep taking leaves without prior information.

Suggest suitable methods to shape employee behavior. [10]

Q.3 Write a detailed note on Myers-Briggs type indicator [10]

Q.4 Explain the factors influencing perception [10]

Q.5 Describe the leadership Grid with the help of the diagram [10]

Q.6 Given below are certain observations done by an OD consultant for an organization dealing with manufacturing of tyres.She makes the following observations about two key people in the organization.

1. Mr. Raovikram –He is a very friendly person and encourages his team members by giving them recommendations and appreciation. This helps HR to decide about giving a bonus or promotion to employees.
2. Mr. Ranjan kumar-He is an aggressive person. He frequently loses his temper. Ritu observes that he frequently punishes the non-performers and also gives them warnings regarding suspension etc.Now explain what base of power Mr. Raovikram and Mr. Ranjan Kumar belong to. Explain the type of power they use often.


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